Samaritans, Inc. announced today that their 24/7 Helpline service is now available in more than 240 languages. In partnership with the National Suicide Prevention Lifeline and LanguageLine Solutions, this expanded service offers a new way for non-English speakers to receive the help they may need in a crisis. This initiative is launched as an effort to lower the barrier to accessing mental health support.
“In efforts to best serve our community, we knew we needed to go beyond the English-only services we were offering on our 24/7 Helpline,” says Kathy Marchi, President and Chief Executive Officer at Samaritans, Inc. “With the aid of tele-interpreter services, we’re now able to serve more people who need our lifesaving services. We know that suicide doesn’t discriminate, and we want to ensure that anyone who needs help can connect with us. Our compassionate and empathetic volunteers are here to listen.”
Ruth Woods Dunham, Director of Crisis Services at Samaritans, Inc. notes, “Though many users of our Helpline reach out when they’re feeling sad or upset, many folks contact us because they need someone to talk to. It’s a misconception that our Helpline is only for people feeling suicidal or in crisis – you can call us for any reason.”
If you are feeling depressed, lonely, suicidal, or just need to talk, call Samaritans’ 24/7 Helpline at (877) 870-4673. When your call is answered, please say that you would like to speak to a volunteer in your preferred language. The 24/7 Helpline is free, confidential, and anonymous.