About Us

Our History

For 47 years, Samaritans has provided lifesaving suicide prevention services in Massachusetts. Established in Boston by Monica Dickens, Samaritans follows the principles of befriending created by Samaritans in the United Kingdom. While Samaritans offices all over the world share a common suicide prevention mission and philosophy, we operate independently from one another.

Our volunteers have answered 3 million calls, chats, and texts from people who are struggling. Samaritans has trained more than 6,000 volunteers and provided suicide prevention workshops to 150,000 people. Finally, we have supported 15,000 suicide loss survivors in their grief journeys.

Our Services

Samaritans provides lifesaving suicide prevention services throughout Greater Boston and MetroWest Massachusetts. Our services are free, confidential, and nonjudgmental.


24/7 Helpline

You can call or text us anytime you feel isolated, desperate, suicidal, or concerned about someone else in your life.


Grief Support Services

If you have lost a loved one to suicide, you can find support through events, meetings, and peer networks.


Community Education

Learn how to help someone in crisis by hosting a suicide prevention workshop at your school, workplace, or organization.


Our mission is to reduce the incidence of suicide by alleviating despair, isolation, distress and suicidal feelings among individuals in our community, 24 hours a day; to educate the public about suicide prevention; to help those who have lost a loved one to suicide; and to reduce the stigma associated with suicide. Our services emphasize confidential, nonjudgmental, and compassionate listening.


We envision a society in which fewer people die by suicide. Samaritans’ vision is to be recognized as the organization that alleviates despair, distress, isolation and suicidal feelings through compassionate listening. We are easily accessible and widely used by at-risk populations, particularly those who are young, elderly and/or addicted. We collaborate with and leverage the strengths of many organizations and individuals in multiple communities to increase our impact. We provide excellent services and will be known as an outstanding place to work and volunteer. 


Samaritans values direct, honest communication. We value compassion and passion in all our endeavors. We create a safe, nonjudgmental environment in which all individuals are treated with respect and dignity. We allow time to explore difficult feelings. We show concern for the individual but commitment to the mission.

Do you have a media inquiry?

For press requests and media inquiries, please contact [email protected].

Learn More About Samaritans

Our work is not possible without our amazing staff, Board of Directors, Council, volunteers, financial supporters, and partners who advocate for suicide prevention in our communities. Explore the pages below to learn more about our lifesaving suicide prevention work and the people who are involved in making it happen.

“Thank you for your support – not only us, but to the millions of people struggling with depression and to the families in grief. We are grateful for people like you every day.”

Deana and Adam

Suicide Loss Survivors