Our services would not be possible without our dedicated volunteers. Volunteering at Samaritans is a life-changing opportunity to help others in your community. Whether for a one-day event or a nine-month commitment, we have openings that will enrich your life.

Crisis Services Befriending

Each day, people who struggle with loneliness, depression, or suicidal feelings turn to us for the non-judgmental support that has been the cornerstone of our services since 1974. On the other side of the phone call or text message, they find a caring listener ready to provide emotional support. These compassionate people are Befrienders: teens (15+), students, professionals, and retirees from a variety of cultural, educational, and religious backgrounds who volunteer their time for our 24/7 Crisis Services.

While they may not share any particular prior experience or training, Befrienders share a deep respect for human life and a desire to support those in pain. After training and becoming a Befriender, many find that this experience becomes an important part of their life. Few things can be as rewarding as knowing that you were there when someone needed you most.

The more trained volunteer Befrienders we have, the more people we can serve.

Interested in becoming a Crisis Services volunteer?
Start the Crisis Services volunteer process by clicking below to complete the volunteer inquiry form. Once you complete this form, you will receive an email inviting you to view an informational video where you will learn more about Samaritans and our programs. We will explain the Crisis Services’ volunteer commitment, including the basic 200-hour requirement for adults (a 4-hour weekly shift and monthly overnight shift) and the 125-hour requirement for teens (a 3-hour weekly shift). Finally, after you complete the form, you will be invited to schedule an informal 1:1 interview that provides both parties with the opportunity to further explore the match.

Complete the Befriending Volunteer Interest Form

Grief Support Services Volunteering

Losing a loved one to suicide is a painful and difficult experience. Samaritans’ Grief Support Services program offers free support to suicide loss survivors – people who have lost loved ones to suicide. Our Grief Support Services volunteers have been personally impacted by a loss to suicide and are at a place in their own healing which allows them to help others as they travel a similar path after a tragic loss. If you have lost a loved one to suicide and would like to help other loss survivors, please read the description below to learn more about the requirements for Samaritans’ Grief Support Services volunteers.

Options for Volunteering

  • Facilitate peer support groups in either Boston, Quincy, Medford, Needham, Framingham, or Worcester (SafePlace)
  • Participate in home visits to individuals and families looking for one-on-one support in Greater Boston and Central Massachusetts (Survivor-to-Survivor Network)

Time Commitment

  • No fixed time commitment – as much involvement as your availability allows
  • SafePlace schedules are developed annually, with meetings held during weeknight evenings
  • Survivor-to-Survivor Network visits are scheduled on a case-by-case basis, but often take place during weeknight evenings and weekends


  • Must be a suicide loss survivor
  • Empathetic and compassionate
  • Punctual and reliable
  • Responds to requests in a timely manner
  • Ages 21+
  • People of all personal and professional backgrounds encouraged to apply


  • Attendance as a SafePlace participant
  • Specialized three-day training

To get started, please complete the Volunteer Interest Form below. Questions? Email

Complete the Grief Support Services Volunteer Interest Form

Other Volunteer Opportunities

There are lots of other ways to help Samaritans accomplish our mission. We are always looking for volunteers to help with events, including our 5K and Breakfast for Hope, intern in the development office, assist with administrative tasks, or contribute in other ways. If you are looking for volunteer opportunities for your school group or coworkers, you’ve come to the right place! Contact us to learn more.

Image: John D. Cole

“It is such a privilege to be a part of something that so clearly makes such an impact on people’s lives. Volunteering here has made me realize what a huge difference the simple act of active listening can make.”

Crisis Services Volunteer

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Samaritans, Inc. is a 501(c)3 non-profit organization. Your donation is tax deductible to the fullest extent allowed by law.