Get Help

Find Support

You are not alone. Hey Sam is here for you if you are feeling depressed, overwhelmed, or having thoughts of suicide.

Text Hey Sam at 439-726 to get support from another young person (age 15-24). Hey Sam is available 9am to 12midnight ET.

You can always call or text 988 to get help now. We are here to listen, 24 hours a day.

Text: 439-726
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teen sitting outside texting

How it Works

  • Text Hey Sam at 439-726 when you want to talk.
  • You will get an automated response right away while we connect you with one of our trained team members.
  • We will ask for your name and why you are reaching out, but only share what you are comfortable sharing.
  • Our team member will listen to you. We will not give advice or try to “fix” anything. We simply want to support you in whatever you are experiencing.

Confidentiality Policy

Hey Sam and Samaritans, Inc. value the confidentiality of all who use our services.

As of February 16, 2025, calls and texts to our crisis services, including Hey Sam, may be recorded for quality assurance and training purposes. Recordings and transcripts will not be shared with outside parties unless required by law.

All information relating to a person who reaches out for help is confidential. In certain cases, we may share information if one of the following occurs:

  • We have informed consent from the person to pass on information;
  • A person appears to be at imminent risk of death, and we have exhausted all efforts to collaboratively secure their safety;
  • We receive a court order requiring us to divulge information;
  • We are told information about acts of terrorism or bomb threat;
  • A person attacks or threatens volunteers or others; or
  • A person deliberately prevents the service from being delivered to other callers.

While Hey Sam maintains confidentiality, even after the death of a caller, our contact information may appear on the invoice provided by your mobile service provider. We collect phone numbers for texts coming in to Hey Sam and our legacy text line.

Frequently Asked Questions

Resources

Many times, we need support that is specific to our own identities and circumstances. Hey Sam offers downloadable resources that may help you to find the most relevant information for your life.

Mental Health Resources
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Learn to Support Others

Asking someone if they are having thoughts of suicide may feel scary, but it is often a relief when someone who is struggling knows that you have noticed their pain.

Learn how to support someone who is struggling.

Helping someone who is in distress can be mentally and emotionally taxing. Make sure to take time to fill your cup back up. Reach out to your support network to connect and decompress, and know you can always text Hey Sam (439-726) for any reason.