We're Here to Listen. Teen to Teen.
Being a teenager is hard. We know, we're teens too. And we're here to listen if you want to talk about anything.
The Samariteens is the youth peer leadership segment of our Befriending Services. It is dedicated specifically to the prevention of suicide among teens. Begun in 1986, this teen help line provides confidential peer support and understanding to teens who are struggling with feelings of depression, loneliness and stress. From 3 p.m. to 9 p.m. on weekdays, and 9 a.m. to 9 p.m. on weekends, this service is staffed by volunteers between the ages of 15 and 18; outside those hours, calls are answered by adult volunteers.
There are a million reasons to feel alone. Samariteens are available to talk about any of them. Callers to the Samariteen helpline do not have to be feeling suicidal, and most callers are not. Each year, more than 15,000 callers receive support, respect, acceptance and tolerance – for whatever reason they call.
Samaritans' Helpline Confidentiality Policy
All information relating to a caller is confidential to Samaritans unless:
- We have informed consent from the caller to pass on information
- We call Emergency Services because a caller appears to be at imminent risk of death
- We receive a court order requiring us to divulge information
- We are told information about acts of terrorism or bomb warnings
- A caller attacks or threatens volunteers or others
- A caller deliberately prevents the service from being delivered to other callers
Samaritans maintains confidentiality even after the death of a caller.