877   870   4673

800 252 8336

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508 875 4500

samaritans statewide toll free


24hr helplines


There are a million reasons to feel alone. Call us to talk about any of them. Teen to teen.

1-800-252 TEEN

It's free and confidential.


We're Here to Listen. Teen to Teen.

Being a teenager is hard.  We know, we're teens too.  And we're here to listen if you want to talk about anything.

The Samariteens is the youth peer leadership segment of our Befriending Services. It is dedicated specifically to the prevention of suicide among teens. Begun in 1986, this teen help line provides confidential peer support and understanding to teens who are struggling with feelings of depression, loneliness and stress. From 3 p.m. to 9 p.m. on weekdays, and 9 a.m. to 9 p.m. on weekends, this service is staffed by volunteers between the ages of 15 and 18; outside those hours, calls are answered by adult volunteers.

There are a million reasons to feel alone. Samariteens are available to talk about any of them. Callers to the Samariteen helpline do not have to be feeling suicidal, and most callers are not. Each year, more than 15,000 callers receive support, respect, acceptance and tolerance – for whatever reason they call.


IM Hear_ is Samaritans' new instant messaging service for teens, by teens, being piloted at High Schools in the greater Boston and MetroWest area. If you are interested in learning more about this program or having it available in your school, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Interested in volunteering as a Samariteen on our phonelines or in our IM Hear_ program?


Samaritans' Helpline Confidentiality Policy

All information relating to a caller is confidential to Samaritans unless:

  • We have informed consent from the caller to pass on information
  • We call Emergency Services because a caller appears to be at imminent risk of death
  • We receive a court order requiring us to divulge information
  • We are told information about acts of terrorism or bomb warnings
  • A caller attacks or threatens volunteers or others
  • A caller deliberately prevents the service from being delivered to other callers

Samaritans maintains confidentiality even after the death of a caller.