Samaritans’ Crisis Services

Please call or text the 24/7 Samaritans Statewide Helpline 877-870-4673

For college students and others over the age of 18 you can access online emotional support between Monday through Friday evenings from 6pm to 10pm here

Lifeline Crisis Chat is a service of the National Suicide Prevention Lifeline in partnership with CONTACT USA and can be accessed between 2 p.m. to 2 a.m. (Eastern Standard Time) here

For teens please call 800-252-8336 or you can access online emotional support through our IM Hear Program, which is available on Monday through Thursday nights from 6pm to 9pm at

The latest way to reach out to Samaritans is through Text:

As of Thursday, October 1st, we are pleased to provide texting support via the Massachusetts Statewide Number: 877-870-HOPE(4673). We are answering texts from people dealing with suicidal ideation, feelings of isolation and issues that can appear to be overwhelming.

Grief Support Services

If you have lost a loved one to suicide please contact our Director of Grief Support Services, Debbie DiMasi on 617-536-2460 x 5237 or at or fill out the Grief Support Services Request Form.

For Non-Emergencies:

For general information about Samaritans programs and services please contact us at Please note that this email address is not intended for emergencies or as a substitute for our statewide toll free helpline or chat services.